Delivery details and terms and conditions

For silver, pearl and gemstone jewellery - all items will be delivered wrapped using bubble wrap and strong boxes to ensure that there shouldn't be any damage caused during transit.

UK postage - this will be sent using the Royal Mail signed for service. The parcels are priced as small Parcels not exceeding: Length: 45cm Width: 35cm Depth: 16cm Weight limit: 2kg

Overseas postage - this will be using the Royal Mail International Tracked and signed for service. The parcels are priced as Parcels not exceeding: Height + Width + Depth no greater than 90cm with no single side longer than 60cm Weight up to 2kg

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For all other items UK only - these will be sent out wrapped in a padded envelope/tissue paper, etc to ensure that the item arrives safely. and by Royal Mail first class standard service.

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Terms and conditions.

I accept returns within 30 days and will refund the cost of the item plus return postage only when the item has been returned to me, in good condition.

Should your item arrive damaged or you have any issues with it, please contact me as soon as you can, with photographs if possible, and we can discuss how best to resolve your concerns.

 

Duty, customs and local taxes 

Please be aware that you, the purchaser, are responsible for ALL duty, customs and / or local taxes. This is not the responsibility of "Sally's Handmade Giftboxes".